Processing time
We strive to provide you with the fastest delivery, normally the entire processing and shipping period takes 7-30 business days. Please note that some products may take longer to deliver and process.
Process after your order is placed.
Once your order is placed, you will receive a confirmation email informing you that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping charges are non-refundable in case of returns.
The shipping pattern
We offer free worldwide shipping for orders over $100. For orders under $100, there is a flat $10 international shipping fee.
What to do if the package does not arrive within the normal time?
We welcome any emails about your confusion, including, but not limited to, order status, shipping issue, and even changed information. We will do our best to answer or resolve your question as quickly as possible. Otherwise, if your order does not arrive within 60 business days, please contact us at service@deptanonym.com. We will take immediate corrective action.
Shipping country
Please allow 1-3 business days delay in shipping time to various countries and areas due to different warehouse locations in the world.
The countries and areas we can reach:
Aruba, Antigua and Barbuda, Anguilla, American Samoa, Algeria, Angola, Albania, Andorra, Afghanistan, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Bahrain, Bangladesh, Bhutan, Brunei, Brazil, Bermuda, Belize, Barbados, Bolivia, Bahamas, Canada, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Brazzaville), Congo (Kinshasa), Cambodia, China, Cyprus, Chile, Cook Islands, Curacao, Costa Rica, Cayman Islands, Djibouti, Denmark , Dominican Republic, Dominica, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Estonia, Ecuador, El Salvador, Falkland Islands, Faso, Burundi, Fiji, Kiribati, Gabon, Gambia, Ghana, Guinea-Bissau, Gibraltar, Guam, Guatemala, Guernsey , Guadeloupe, Grenada, Greenland, Honduras, Haiti, India, Indonesia, Iraq, Ivory Coast, Iceland, Jordan, Jersey, Jamaica, Kenya, Kazakhstan, Kuwait, Kyrgyzstan, Lesotho, Liberia, Laos, Liechtenstein, Latvia, Mexico, Malta , Malaysia, Norway, Netherlands, Philippines, Portugal, Poland, Romania, Sweden, Spain, Slovenia aquia, South Georgia / Sandwich Islands, Singapore, South Korea, United States (USA), Sint Eustatius and Saba, United Kingdom (UK), Hong Kong, Israel, Saudi Arabia, United Arab Emirates, Austria, Croatia, Cyprus, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Switzerland, Bonaire, Saint Eustace and Saba, Australia, New Zealand, Venezuela, South Africa.Croatia, Cyprus, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Switzerland, Bonaire, Saint Eustatius and Saba, Australia, New Zealand, Venezuela, South Africa.Croatia, Cyprus, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Switzerland, Bonaire, Saint Eustatius and Saba, Australia, New Zealand, Venezuela, South Africa.