FC-Moto
Today, FC-Moto is highly successful as a retailer, online shop and wholesaler, serving a global customer base. In the autumn of 2011, FC-Moto moved to new premises, comprising a total floor space of 3500 sqm to create additional capacities for an even better future with continued growth. Our company philosophy? Our customers are, of course, the focus of everything we do. Each individual member of staff at FC-Moto contributes to our company culture with his or her individuality, actively helping to shape our future. We aim to offer our customers the best possible service. Our team of 90 employees looks towards the future with enthusiasm and is always looking forward to new tasks and new challenges!
FC-Moto's motorcycle section is particularly impressive, offering a wide range of motorcycle clothing, including protective suits, vests, rainwear, gloves, pants, jackets, functional underwear, and more. The company also carries a large selection of helmets in all shapes and sizes, including visors, full face helmets, and modular helmets. In addition, they offer protectors for various body parts, such as knees, elbows, shoulders, chest, and more.
For those in need of motorcycle footwear, FC-Moto has a selection of city boots, urban boots, touring boots, motorcycle shoes, socks, and sports boots. The company also offers spare parts for motorcycles, including tank fuel, turn signals, seat cowls, handlebars, license plates, handguards, rear sets, exhaust systems, and more.
The MC-Moto store is located in Würselen near Aachen in Germany. We will be very happy to assist you in person when you come to see us. We are looking forward to your visit!
FC-Moto's range of products extends beyond motorcycles and motocross, including offerings for bicycles and snowmobiles. The company also has a wide selection of casual wear, including t-shirts, jackets, pants, shorts, shirts, long shirts, shoes, flip-flops, tank tops, hoodies, belts, keychains, wallets, backpacks, bags, towels, and more. Additionally, there is a section that focuses on outdoor clothing, including pullovers and heated underwear, as well as clothing and ski goggles for winter sports enthusiasts.
In conclusion, FC Moto is an established and reputable online retailer that offers a wide range of high-quality products across various outdoor sports categories. The company's commitment to customer service, competitive pricing, and vast selection make it a strong choice for customers looking for motorcycle wear and accessories, as well as outdoor sports gear.
FC Moto: A Comprehensive Review
FC Moto is a popular online retailer that specializes in motorcycle clothing and accessories. The company is based in Germany and has been in business for over 20 years. In this article, we will provide a comprehensive review of FC Moto, examining the company's products, customer service, pricing, and more.
Products
FC Moto offers a wide range of products for motorcycle enthusiasts, including motorcycle helmets, jackets, pants, gloves, boots, and other accessories. The company carries products from some of the leading brands in the industry, including Alpinestars, Dainese, Shoei, and Schuberth. Customers can browse the company's extensive product selection on its website, which is well-organized and easy to navigate.
One of the standout features of FC Moto is the company's commitment to offering the latest technology. The company frequently updates its product selection to include the newest models and features from top brands. This ensures that customers can always find the latest and greatest products at FC Moto.
Customer Service
FC Moto is known for its excellent customer service. The company's customer support team is knowledgeable and responsive, providing customers with helpful advice and guidance. Customers can contact the company's support team by phone or email, and the company also offers a live chat feature on its website.
In addition to its support team, FC Moto also offers a variety of helpful resources on its website. The company's product pages include detailed specifications, reviews from other customers, and helpful buying guides. This information helps customers make informed purchasing decisions and ensures that they are satisfied with their purchases.
Pricing
FC Moto is known for offering competitive prices on its products. The company frequently offers sales and promotions, allowing customers to save money on their purchases. Additionally, the company offers a price match guarantee, ensuring that customers always get the best price possible.
One thing to keep in mind when shopping at FC Moto is that the company does not always have the lowest prices. While the company is generally competitive, customers may be able to find lower prices elsewhere. However, FC Moto's commitment to customer service and its wide selection of products make it a strong contender for customers who value these features.
Shipping and Delivery
FC Moto offers free standard delivery on most products, with delivery usually taking 3-5 business days within Europe. Customers can also opt for express delivery for an additional fee. The company also offers international shipping to countries outside of Europe, with shipping rates varying depending on the destination country.
One thing to note is that FC Moto does not offer free returns. Customers are responsible for the cost of return shipping unless the product is faulty or not as described.
Returns and Refunds
FC Moto has a straightforward and customer-friendly returns and refunds policy. Customers can return products for any reason within 30 days of delivery for a full refund or exchange. The company also offers a 100-day return policy for unused products.
Reviews and Reputation
FC Moto has an excellent reputation in the industry, with many customers praising the company's products, pricing, and customer service. The company has an average rating of 4.8 stars on Trustpilot, with many customers highlighting the company's fast and reliable delivery, competitive prices, and helpful customer support.
FC Moto offers an extensive selection of motorcycle gear, apparel, and accessories for riders of all levels. The company carries products from some of the top brands in the industry, including Alpinestars, Dainese, Shoei, and Arai. Customers can browse the company's website by category or brand, making it easy to find the products they need.
One of the standout features of FC Moto's product selection is the company's commitment to offering the latest technology. The company frequently updates its product selection to include the newest models and features from top brands. This ensures that customers can always find the latest and greatest products at FC Moto.
Customer Service
FC Moto is known for its excellent customer service. The company's customer support team is knowledgeable and responsive, providing customers with helpful advice and guidance. Customers can contact the company's support team by phone or email, and the company also offers a live chat feature on its website.
In addition to its support team, FC Moto also offers a variety of helpful resources on its website. The company's product pages include detailed specifications, reviews from other customers, and helpful buying guides. This information helps customers make informed purchasing decisions and ensures that they are satisfied with their purchases.
Pricing
FC Moto is known for offering competitive prices on its products. The company frequently offers sales and promotions, allowing customers to save money on their purchases. Additionally, the company offers a price match guarantee, ensuring that customers always get the best price possible.
Shipping and Delivery
FC Moto offers free standard shipping on orders over a certain amount, with delivery usually taking 3-5 business days. Customers can also opt for express shipping for an additional fee. The company ships internationally to over 100 countries, making it a great option for riders around the world.
Returns and Refunds
FC Moto has a straightforward and customer-friendly returns and refunds policy. Customers can return products for any reason within 30 days of delivery for a full refund or exchange. The company also offers a 100-day return policy for unused products with the original tags attached.
Reviews and Reputation
FC Moto has an excellent reputation in the industry, with many customers praising the company's products, pricing, and customer service. The company has an average rating of 4.8 stars on Trustpilot, with many customers highlighting the company's fast and reliable delivery, competitive prices, and helpful customer support.
Top Products and Categories
FC Moto offers a comprehensive range of products across various categories, catering to the diverse needs of riders. Here are some of the top products and categories available on the website:
Helmets - FC Moto offers a wide range of motorcycle helmets from top brands such as Shoei, Arai, and Schuberth. Customers can choose from various styles, sizes, and colors to meet their needs and preferences.
Jackets - The jackets category includes products such as leather jackets, textile jackets, and rain jackets from top brands like Dainese, Alpinestars, and Revit. Customers can choose from a range of sizes, colors, and features to meet their riding needs.
Boots - The boots category includes products like touring boots, racing boots, and adventure boots from top brands like Sidi, TCX, and Alpinestars. Customers can choose from various sizes, colors, and features to meet their riding needs.
Gloves - The gloves category includes products like racing gloves, touring gloves, and winter gloves from top brands like Held, Alpinestars, and Revit. Customers can choose from various sizes, colors, and features to meet their riding needs.
We offer the following payment options:
1) Credit card: Visa, Mastercard and JCB
2) PayPal
3) Cash on delivery (only for Germany and within the EU). Please note the following: Cash on delivery can only be done up to a max. order value of €950 for Italy and €700 in France.
4) Prepayment (EU only)
5) Sofort online bank transfer service (available only for: Germany, Austria, Belgium, Netherlands, Czech Republic, Spain, France, Hungary, Italy, Slovakia and UK)
6) Amazon Pay
When do I get my reimbursement in case of an order cancellation or return?
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Our bookkeeping department creates credit notes manually, which means that the process may take a few days.
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For the payment types PayPal, credit card and prepayment , reimbursements will be credited to the linked bank account.
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For the payment types Sofort online bank transfer and cash on delivery, the amount will be credited to the account you specify.
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We estimate a total processing time of around 14 business days.
How do I order a gift voucher?
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We will send you the voucher in PDF format by email.
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The payment option cash on delivery is not available for voucher purchases. Please note that the payment option 'Pickup at the store' can also not be selected for voucher purchases.
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Gift vouchers can be ordered within the EU (€) and in third countries (in the relevant local currency).
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Foreign currency vouchers can only be redeemed for orders in the same currency.
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Vouchers purchased online can only be redeemed in the online shop.
FC-Moto: Everything for the adrenaline rush on 2 wheels
If you like to let the wind blow around your nose on a hot stove from time to time, you need a lot of equipment (especially for safety reasons). Die-hard two-wheeler fans can find a lot of them on fc-moto.de - an online shop that claims to be one of the largest and most successful companies in the motorcycle industry .
The range includes the full range of motorcycle accessories - including helmets, clothing, protectors, bags, care utensils and much more. There is also a similar range of products for mountain bikers .
Furthermore, this online shop not only offers leisure clothing, but also snowmobile, outdoor and ski clothing . In total there are around 150,000 items that can be ordered. The brand portfolio includes Shoei, Marmo, Büse and Uvex .
Shipping Information
Shipping is done by DHL or UPS
Parcel shipping *
3.90 €, free of charge from a value of 250.00 €
The prices refer to shipping within Germany. For express and international shipping, the prices may differ. More information in the shipping details.
Since the online shop provides various details about the shipments on some sub-pages, we have run through the ordering process and refer our information to it.
Deliveries are made via DHL and UPS , but UPS is a bit more expensive. Customers usually receive their orders within 2 to 5 days , in the high season the delivery can take 8 to 10 days.
The buyer can also pick up the goods himself from the warehouse in Würselen (near Aachen).
The retailer sends his products worldwide, the shipping costs are calculated from a base price (depending on the country) and an additional fee, which depends on the quantity of goods ordered . The exact list of costs can be found on the "Order information" subpage. UPS also delivers to your doorstep abroad, DHL transfers international shipments to the local national post.
Return shipping
According to the terms and conditions, the return shipment is chargeable ; However, the online shop also writes that a return sticker is enclosed with the consignments - some customers mention the fact that it is free of charge .
PAyment Methods
First of all, it should be noted that the buyer must register in order to shop at fc-moto.de. Customers can choose from other payment methods (in addition to cash payments when collecting them themselves). The popular purchase on account is not included, but instead, for example, payment in installments is possible (via PayPal). Credit cards will not be charged until the goods have been shipped.
However, foreign buyers have to pay attention to a few things : Cash on delivery is only available within the EU and is possible in Italy up to a value of 950 € and in France up to 700 €. Payment in advance is also only available to EU customers. And there is another restriction: Without exception, buyers from Austria, Belgium, the Netherlands, the Czech Republic, Spain, France, Hungary, Italy, Slovakia and the UK can pay by SOFORT transfer.
The entire site is SSL-encrypted so that no data can be accessed by third parties.
If the customer has any questions, they can look for the right answers in the FAQ area , in the order information or in the size tables . If that doesn't help, there is also the option of contacting the online shop by phone, fax, email or using an online form .
To receive the latest information, subscribe to the newsletter . There is also an active social media channel on Facebook . The website can also be viewed in numerous languages.
In addition to its wide selection of products, FC Moto also offers a variety of services to make the shopping experience as convenient as possible. The company offers free shipping on orders over €99 within Europe, and customers can track their orders online. FC Moto also offers a price match guarantee, ensuring that customers get the best price possible.
In terms of customer service, FC Moto has a team of knowledgeable and responsive representatives who are available to help customers with any questions or concerns. Customers can contact the company's support team by phone or email, or by using the live chat feature on the website.
FC Moto also has a physical store located in Würselen, Germany, where customers can view products in person and receive advice from the company's knowledgeable staff. The store is open Monday to Friday from 10am to 7pm, and on Saturdays from 10am to 4pm.
Overall, FC Moto is a reliable and reputable retailer of motorcycle gear and accessories. With a wide selection of products, competitive prices, and excellent customer service, FC Moto is a top choice for riders across Europe.