IMPORTANT DELIVERY INFORMATION
We cannot always guarantee one-day delivery. However, we will endeavor to deliver on the specified date as all flowers are shipped via a 24-hour delivery service the day before your chosen date. We offer delivery 6 days a week, excluding Sundays and holidays. Deliveries will take place between 8:00 am and 8:00 pm on the specified delivery day. Any orders scheduled for delivery on a bank holiday can be delivered on the following business day, unless otherwise specified. Next day flowers are delivered via DPD.
ADDITIONAL DELIVERY INFORMATION
Our next day mail deliveries are only available to UK addresses. We cannot deliver to Northern Ireland, Republic of Ireland, Scottish Highlands, Channel Islands and some rural areas. We also cannot deliver to PO Boxes or BFPO addresses.
Unfortunately, we cannot call the recipient before delivery.
We do not guarantee compliance with delivery instructions.
Whenever possible, we will try to obtain a signature from the recipient of the flowers.
Please note that we are not responsible for any extra delivery costs resulting from unsuccessful deliveries. Please be sure to provide us with the correct delivery details. If we are unable to deliver due to incorrect or incomplete details or if delivery is refused, we reserve the right to charge the full order amount for reshipment. Once shipped, we cannot change delivery details. Please note that in some areas of the UK an extra day in transit may be required. Although this rarely happens, we cannot offer refunds in these cases.