CSD uses Carbon Neutral Shipping on all orders

Online orders placed before midday the item will be dispatched the same day for next day delivery. Otherwise, it will be sent the following day. CSD ships internationally, and delivery times can vary. Any orders placed over the weekend or during public bank holidays will be processed the next working day. Once your order is shipped, CSD estimates you will receive your order within 2 business days of its ship date in the United Kingdom and Internationally within 3 to 4 days of its ship date. Shipping times may vary depending on local customs clearance, but rest assured CSD works its hardest to get you your order as quickly as possible. Please make sure your shipping address is correct. Orders that are returned because of an invalid address will incur a shipping charge if they are reshipped after an order has been delivered to the valid shipping address. Providing an invalid address will cause a delay in the delivery of your shipment and incur extra shipping charges.

CSD may sometimes dispatch your order from different CSD luxury boutiques locations. After you complete an order, you will receive a confirmation email. Once CSD ships your order, you will receive another email with your tracking number. If any problems arise while processing your order, then you will receive an email with a description of the issue or a request for further information. Due to the unique nature and high quality of the products CSD offers, CSD only uses express international shipping. This is to ensure that your items arrive quickly and securely. All our International shipping partners handles our expedited shipping across the world. Deliveries are usually made Monday to Friday, between 9 a.m. and 5 p.m. local time. Please note that deliveries may take longer during Christmas, New Year and United Kingdom public holidays. CSD works closely with its shipping companies to minimise delays. CSD offers flat shipping rates with DHL Express to ensure that your special pieces arrive at you in a safe and timely manner.

SAME DAY DELIVERY

CSD is pleased to offer the Same Day delivery service in the following areas when you order from CSD in that area: Central London, South West London and East London. If the Same Day delivery is possible for your postcode, you will receive the delivery on the same day. The Same Day delivery is free and at no additional cost.

Order Changes & Cancellations

If you would like to make changes to your order or the arranged delivery time, please get in touch with Customer Service as soon as possible, and CSD will be happy to assist you in any way possible. If you miss a delivery, CSD will contact you to arrange another suitable delivery date. If the second delivery attempt is unsuccessful, your shipment will be returned to the CSD for a refund. CSD can attempts to cancel your purchase if you change your mind, however as Same-Day orders are prioritised, cancellations for these orders are not always possible. You can instead return your order for a refund via our free and easy returns service. Please visit our Returns & Refunds pages for further information.