About Aosom

Aosom offers items like Outsunny Metal frame curtain draped outdoor garden gazebo, Outsunny Interlocking Decking Tiles, High-density Polyethylene, pet supply, home furniture, office furniture, garden supplies, baby supplies, DIY tools, kitchen items, beauty products, desks, tables, lamps, wardrobes, cabinets, cupboards, chandelier, cloth hanger, kids scooters, child trailer, pet trailer, Gazebo, Homcom, Trampoline, Sunlounger, Greenhouse, Swing, Parasol, and lots more. This retailer also handles the delivery of its products to customers in the U.K. and Ireland. Clients can subscribe to their newsletter to be kept abreast of their assortment of products and service delivery.

Looking to make your next purchase or booking? Here are some hints and tips to help you save more at Aosom

  • Make sure you keep checking back to the Aosom Offers page on their site, as it's updated with amazing new offers and deals all the time.
  • See if Aosom lets you stack codes on top of existing sales!
  • Download their app and get notifications on new coupons and discounts. It's completely free and will never let you miss out on the latest offers.
  • Sign up for the Aosom newsletter for tips, new stuff and exclusive offers.

Aosom offers a wide range of quality, cost-effective products from categories like biking, fitness, home goods, massage equipment, backyard products, pet products and more! Aosom carries an extensive variety of products, so you'll find what you're looking for at a great price. Buy Aosom Canada products for Home, Living, Sports, Pets & More at Great Prices. There is a 14 days Return Policy. Free shipping is available. Use our promo codes and save on top brands like Aosom, Homcom, Outsunny etc.

Each day, Aosom works hard to live up to its name. They are always on the lookout for cool new products at the very best prices, to help make life better. From Homcom to Outsunny, Pawhut and Soozier, Aocom brands span an extensive variety of categories, so that you'll always find exactly what you're looking for at price that won't break your budget.

Aosom's goal is to take the convenience and selection of online shopping and pair it with the value of excellent pricing and customer service, in order to create a buying experience like no other.

Aosom's 120,000 square foot warehouse, with a new showroom attached, allows the company to ship you the best products quickly and accurately. The company is constantly expanding its product selection to better serve your needs. Take a look at the large selection on Aosom's website and make sure you use coupons and discount codes for Aosom.

Safe Shopping Guarantee

Have no fear. Aosom's safe shopping is here!

Safe Technology: Aosom's safe shopping is here! We aim to provide you with a safe and convenient online shopping experience. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your order you can be reached at. Someone must be present to take delivery of LTL shipments and sign for the delivery (drivers only offload the product into the driveway; any additional help by the driver will require an additional charge).

Cancellation Policy

We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days.

If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days.

Return PolicyReturn Online

Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.

All purchases may be returned for any reason within 30 days of date of purchase upon receipt of a Return Merchandise Authorization (RMA) number issued from Aosom. All such RMA's may receive a complete replacement unit, replacement parts, full or a partial refund at the sole discretion of Aosom. There are no additional cost or fees associated to an RMA, including restocking fees or processing fees, however some cases (as discussed below) may be at the customer's shipping expense.

If an item is not delivered or arrives in a damaged or otherwise defective state, please contact us within 7 days to submit a claim for an RMA. Aosom may require pictures or video of defective/damaged items to issue a full refund. Once your claim is processed and approved, please allow 3-5 business days for the request to be completed. If a replacement unit or replacement parts are requested, please be aware that the fulfillment time frame is based on product availability and alternatives may be offered.

Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment. All instances of returns from damaged or defective products are shipped back to Aosom at Aosom's expense. All other returns are shipped back to a Aosom at the customer's expense. In cases where you choose to provide the shipping, a tracking number must be provided to Aosom and confirmed delivered to an our warehouse to complete the warranty transaction. Please note that it is at the company's discretion to decide if the item may be returned to Aosom. Please allow 2-3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return.