Requirements for used parts:

Brake caliper return criteria:

  • The core part must match the purchased product.
  • The core part must be complete.
  • All caliper guide pins, fasteners, connecting and bleeder screws must be present.
  • The core part has no excessive corrosion damage.
  • The core part is not cracked or machined.
  • Only core parts that are suitable for reprocessing can be taken back and credited.
  • The label on the packaging must not be soiled, missing, or have any extra marks or writings.
  • * The instruction is for information purpose only. Each case is considered individually (each spare part undergoes an individual examination by a manufacturer).

Original packaging

Bosch, Elstock, GKN parts must be delivered in their original packaging. If not sent in the original package, the part cannot be accepted. This is supplier's requirement.

Driveshaft return criteria:

      • The core must be of the same type as the exchange part.
      • The driveshaft must be complete – consisting of the interconnecting shaft and both joints.
      • The interconnecting shaft must be straight. Bent shafts cannot be remanufactured.
      • The interconnecting shaft must not be rusted or broken.
      • The thread of the joints must be complete and fitting tightly.

A/C compressor return criteria:

  • The unit will be rejected if:
  • It is severely corroded (damaged area >3 cm²).
  • Not all connections for piping are tightly closed with original caps.
  • The shaft can not be manually rotated by 360°.
  • The core can not be identified (the nameplate is illegible or missing).

Requirements to used car batteries:

The manufacturers do not impose special requirements on used car batteries. Nonetheless, we strongly recommend not to open used batteries and not to drain fluids (electrolytes) out of them, as this is dangerous.

How to return a used car battery?

    • 1. Bring the used battery to our warehouse at this address: AUTODOC AG (Retoure - Lager R) Rhinstraße 132 12681 Berlin.
    • 2. Hand in the used battery at a waste recycling centre, car service station, automotive workshop, fuel station, or any other organisation that collects used batteries in your community.

Please note! The core charge we collect is not refunded by public waste collection points and recycling centres. However, if you provide proof of the return of the used battery (for example, a receipt), we will refund the core charge.

Driveshaft return criteria:

  • The core must be of the same type as the exchange part.
  • The driveshaft must be complete – consisting of the interconnecting shaft and both joints.
  • The interconnecting shaft must be straight. Bent shafts cannot be remanufactured.
  • The interconnecting shaft must not be rusted or broken.
  • The thread of the joints must be complete and fitting tightly.

Turbocharger return criteria:

  • The core part should be returned complete and assembled.
  • None of its elements should be dismantled, replaced or removed.
  • The core part should correspond to the purchased turbocharger. Injector return criteria

Part disassembled -> not acceptable

  • Nozzle missing -> not acceptable
  • Injector return criteria
  • Connector damaged -> not acceptable
  • Connector broken -> not acceptable
  • Connector melted -> not acceptable
  • Inlet connector damaged -> not acceptable
  • Damage on injector body, caused by inappropriate handling (e.g. hammer) -> not acceptable
  • Seal seat damaged -> not acceptable