How do I search for a product?
There are several ways to search for a product.
Simply browse the categories at the top of the home page, then refine what you're looking for by clicking on each section, broken down into product types or categories.
Alternatively, if you know exactly what you want, just type the product code, product into our search engine (left side of the site) and we'll find everything related to your specific search.
Once you've found what you're looking for, click 'add to shopping cart' and when you've finished shopping, follow the onscreen instructions to fill in your payment and delivery details. Don't forget to check out our Special Offers section for promotions.
I ordered something but saw it on your website for a lower price.
As an online business, we act quickly to change our prices in response to trends, stock availability and customer demand. It is our overview not to refund the difference.
Do I need to create an account to shop with you?
No, but it will be much easier to shop with us in the future.
Setting up an account will allow you to place an order without having to fill in your details every time you shop with us, and will give you benefits like order tracking, regular newsletters, as well as exclusive discounts and special offers.
You can sign up right away or you can start shopping right away and set up your account when you check out, whichever you prefer.
Just follow the easy onscreen steps and remember to have your credit card billing details and billing address ready.
I have a promotion code, how do I use it?
Please make sure you type your code to the appropriate box when you check out, and select 'add code' to apply it to your order. If it is not applied at this point, we can apply it to the same order later on (though you might be able to use it on a subsequent order).
Please note only one discount offer or promotion code can be used per transaction.
Discount codes cannot be redeemed when buying gift vouchers. Please always check any further terms and conditions supplied with the code as some vary.