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10% Off Orders Over £1000
High-value purchases qualify for a ten percent reduction when your basket total reaches £1000 or more. Useful for engagement rings or diamond necklaces where the threshold is easy to hit, and the saving translates to at least £100 cash off.
Refer a Friend and You Both Earn Rewards
Share your personal referral link from your account page - when a friend completes their first order through it, you receive account credit and they get a discount on that initial purchase. There's no cap on how many friends you can refer, so the credit builds up with each successful referral.
Student Discount with Verified Academic Status
Confirm your student status through a standard verification platform and you'll unlock a standing reduction on full-price jewellery. Already-reduced sale items and certain engagement ring collections are typically excluded, but most everyday pieces qualify.
Newsletter Sign-Up Unlocks Subscriber-Only Deals
Register your email address to receive advance notice of private sale events, new collection launches, and a welcome incentive for first-time subscribers. Emails are infrequent enough that you won't be flooded, but you'll catch reductions before they appear on the main site.
Free Returns on All UK Orders
If your jewellery arrives and is not right, return shipping within the UK is covered at no cost. Particularly relevant for ring sizing decisions where you may need to exchange rather than keep the original piece.
18% Off Site-Wide Orders
An eighteen percent reduction applies across the full product range with no category restrictions mentioned. On a £500 piece this works out to £90 off, making it one of the broader percentage deals available for this retailer.
Up to 20% Off White Gold Pendant Necklaces
A focused reduction on white gold pendants, cutting up to 20% from the standard retail price across this specific jewellery category. Look for solitaire and halo designs in 18ct and 9ct white gold.
25% Off Made-to-Order Jewellery
Bespoke and made-to-order pieces carry a 25% discount, which is unusual since custom jewellery is rarely reduced. Applies to items manufactured to your specifications rather than ready-to-ship stock.
Up to 55% Off Last Chance Items
End-of-line designs are marked down by as much as 55% in the Last Chance section. These are typically discontinued styles rather than current-season pieces, so once stock is gone the design is not restocked.
Lifetime Warranty on All Diamond Purchases
Every diamond piece comes with a lifetime guarantee covering manufacturing defects and stone setting issues. If a prong bends or a stone loosens under normal wear, the repair is handled at no cost. Register your purchase online after delivery to activate the warranty fully.
Free Professional Jewellery Cleaning Service
Bring or send in any piece purchased from the store for a complimentary ultrasonic clean and prong check. Regular cleaning keeps stones secure and metals shining - the service is available indefinitely after your purchase, with no appointment needed for in-store visits.
Clearance Outlet with Final-Price Markdowns
Discontinued designs and end-of-line stock move to a dedicated clearance section with deeper cuts than the main sale page. These pieces are not restocked once sold out, so popular sizes disappear quickly - filtering by ring size or metal early gives you the best pick.
Presentation Gift Box Included with All Purchases
Every order ships in a fitted jewellery box ready for gifting - no need to tick an add-on or pay extra for packaging. If you're planning a proposal or birthday surprise, the box arrives sealed and discreet so the contents stay hidden until you open it.
Price Match Guarantee on Identical Items
Spot the same piece - matching metal, carat, cut, and certification - listed cheaper at another authorised UK retailer? Contact the team with evidence of the lower price and they'll match it before you place your order. Does not apply to auction sites, marketplace sellers, or clearance stock.
0% Interest-Free Finance Available at Checkout
Split the cost of higher-value pieces into monthly payments with no interest added on top. Finance plans are offered through a third-party provider, subject to status and a soft credit check. Look for the finance calculator on eligible product pages to see your instalment options before committing.
Free Lifetime Ring Resizing
If your ring no longer fits months or years down the line, send it back and the in-house workshop will resize it free of charge. This covers most ring styles, though eternity rings with full-set stones may have limitations - check the product page for details.
Complimentary Engraving on Personalisable Jewellery
Add initials, a date, or a short message to rings, pendants, and bracelets without paying extra. The service is built into the production process, so it won't delay your order - just enter your text at the product page before adding to basket.
Free UK Delivery on Every Order
No minimum spend required - whether you're buying a pair of stud earrings or a diamond engagement ring, standard shipping within the UK is included at no cost. Express delivery options are available separately if you need your item sooner.
Check the latest deals at Diamonds Factory
Diamonds Factory offers a range of products and services. Visit their website for current deals.
