Drestige.com, the online shop for prestigious fashion
The most exclusive and trendy garments of the best national and international fashion brands and brands directly at home and at an advantageous price. An exceptional assortment, a lot of courtesy, cordiality and professionalism that has its roots in the experience of the past, that of two generations and a traditional boutique, which today has become the driving force of an e-commerce dedicated to fashion, the prestigious and quality one . All this is Drestige.com, the online shop created last year by Joseph Balice.
A dream come true that of the virtual store: "Everything stems from my desire to sell online since I was twenty, about 10 years ago - Joseph told us - I wanted to give a digital imprint to the family business that came with me to third generation, starting from the website and social networks, with a long period of experimentation and running-in projects up to the creation of the e-commerce Drestige.com, the cross between dress and prestige, or a prestigious dress ».
Drestige.com offers 15 thousand items of clothing and accessories with almost 50 thousand items from over 600 companies with a large price rating, with a particular eye to the luxury section, reserved for the best brands from around the world. «We only deal with the top brands at national and international level with really interesting discounts - explained the founder of the online shop - we offer lots of high quality goods. The company, in fact, was not born as a classic city boutique, we are stockists, we buy goods in stock directly from parent companies or from the most renowned shops and resell them. This is why we have hundreds of thousands of garments available for each season, which differ by type and brand ».
This market strategy has always given the Balice family great results locally "but it was no longer enough for us - explained Joseph - the large assortment and competitive price has allowed us to really open up to a large audience. Unlike the boutique that must always select its brands, we do not have this restriction and we make this our strength. Best brand best buy, is our slogan, the brand at the cheapest price ».
A team of 10 people that constituted by Joseph who works in the staff of the virtual store he created. «We need a lot of organization and it is essential that the work is divided into sectors. This can only be done if you have clear ideas and if you have had the right experience ». Small but essential secrets that according to the founder of Drestige.com make a shop successful. "Our strength, in addition to the assortment and the increasingly lower price compared to competitors, is that we started immediately with a solid organization that our customer certainly perceives, always satisfied with the service as well as the product".
In fact, in just one year, the e-commerce of prestigious fashion has achieved great results demonstrated by 98% of customers satisfied with the shopping experience. An experience during which the customer is never left alone but always followed and pampered "a bit like in the physical boutique, the previous generation taught me that the customer must always be at the center of everything - said Joseph - and for this we try to have a direct relationship with him ». Customer service is always available to you and can be contacted via the toll-free number, the live chat of the site, on Facebook or WhatsApp. Endless ways to get in touch with a trained and friendly staff for users from all over the world. "We dedicate a lot of time to taking care of the service to make it as efficient as possible - he explained - In addition we offer other ancillary services such as shipping and free returns, giving you the opportunity to take advantage of a longer time than the averages that our competitors indicate by going to specific cases, beyond 15 days. Shipping all over the world is entrusted to the most efficient couriers, it is tracked and made with packages that follow the main quality standards to keep the product intact ».
And for 2019 still major projects: "We want to create a dedicated app and ensure that our site is present in every part of the world, duplicating it in every single country to offer a more complete service, optimizing shipping times and practices customs thus giving the customer the possibility to pay all the expenses at the time of the order and to have the package arrive at home as it happens today in Italy and in Europe ». And even more news for Drestige.com with the creation of the kids, home and beauty sections. "The goal - concluded Joseph - is to bring the company within the next 10 years to be exclusively virtual, because with the online shop we do not want to integrate the traditional shop but replace it".