SAVE YOUR PERFUMERY ONLINE
ECharme offers you a complete assortment of the most prestigious maison Haute Perfumery and Cosmetics nationally and internationally.
Each season, our specialist buyers offer a complete selection in line with the eCharme philosophy: broad, refined and attentive to the latest trends and innovations in the sector.
ECharme offers excellent service that will best satisfy your online shopping experience.
Our team is available by email and by phone to assist you in the entire purchase process.
Making your shopping experience unforgettable is our mission: more than 10,000 items, innovative and advantageous dedicated offers, secure payments, guaranteed and fast deliveries.
We have a dedicated warehouse and carry out the inspection before each shipment, guaranteeing the quality and perfect integrity of the products and delivery at home from 1 to a maximum of 3 working days.
Discover our entire catalog whose discounts reach 85%.
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Why choose eCharme? Simple but valid reasons:
Quality of our customer service;
Affordable prices;
Buy with comfort, ease and speed;
Speed in service and delivery of orders;
Pampered by choice, buy without haste;
Fully internal logistics, speed, precision and reliability;
Safety;
You can buy gifts and we will pack them for you;
Free return and cancellation;
Come and discover the reasons why you should buy your products at eCharme, instead of the countless other sites that you can find on the web. As in a real perfumery, you will have many options to choose from with high quality, advantageous prices and comfort.
QUALITY OF OUR CUSTOMER SERVICE
We are not afraid to say that we at eCharme are attentive to all our customers, and potential customers. From the moment you land on our website: we are here for you! For any pre-order information, doubts or curiosities, when creating the cart and post-order, the Customer Service is at your disposal to answer your questions or help you. From your account, you'll see updates on your order status. If you are not registered, you will still receive confirmation by e-mail and, later, the sender will notify you about the tracking regarding the delivery of your order. Therefore, we recommend that you check carefully when entering your email to make sure that you receive all communications related to your purchases. Remember to check Spam or Junk Mail in your inbox.
AFFORDABLE PRICES
Why should you pay a higher price for a product if you can buy it for a lower price on eCharme.it?
We are very scrupulous when offering the price of our products, as we prefer to have lower margins and offer greater discounts. So we are more advantageous than any perfumery and we are among the strongest online.
BUY WITH COMFORT, EASILY AND FAST
Instead of going to the increasingly crowded and chaotic malls or city centers on weekends, sit back, relax and buy your favorite perfumery and cosmetics with just a few clicks.
Search for what you want by category, brand or by entering the name, brand or keywords related to the product you want to buy in the search bar.
Within each product page you will find the different formats, alternative products and related to the product itself. Fill in your virtual shopping cart and complete the order following the procedure.
The game is over, you will receive your products comfortably at your home, or wherever you want.
SPEED: SERVICE AND DELIVERY OF ORDERS
If you place an order before 2pm Monday to Friday, it will be prepared on the same day and delivered by 4pm. If you complete it after 2pm or on Saturday and Sunday, it will be prepared the following morning or Monday, respectively.
The owner will deliver your order within a maximum of 3 working days throughout Italy, considering that in large cities such as Rome, Bologna, Milan, Naples, delivery occurs, unless unforeseen, always on the working day following the delivery of the order to the carrier .
Know all the details on our page dedicated to Shipping.
PICKED BY CHOICE, BUY WITHOUT HURRY
If you are undecided as to what to buy, we understand, we have more than 9,000 references in the catalog and constantly increasing, but don't worry, you have all the time in the world to decide and finalize your order. See, search and compare all our products with the help of the filters on the left, read the descriptions, instructions for use and comments to make a decision calmly, without anyone rushing you. But pay attention to the availability indicated on the page of each product! And if you still have questions, remember that you can consult our Customer Service to ask for an opinion.
TOTALLY INTERNAL LOGISTICS: SPEED, ACCURACY AND RELIABILITY
We are very proud of our team and our logistical procedure, which has been thoroughly studied and tested. In fact, we have a dedicated warehouse and carry out the verification before closing each order and making each shipment, to guarantee the quality and perfect integrity of the products you will receive.
Whenever possible, we also place samples and vouchers on the packaging to make your shopping experience even better.
SAFETY
We would like to emphasize that, whatever type of payment you choose, we do not acquire your payment details. In fact, whether you choose Credit Card or Paypal, you will be redirected to the respective platform and will insert the data into your circuits. Read our privacy and policy.
We like to be an inspiration for the gifts you want to give to the people you care about.
You have the possibility to choose the product you want to give as a gift and buy a gift box that includes our CharmeBox, a tissue that will wrap your gift, a greeting card that you can personalize with a message and an elegant bow.
You can choose to have the gift delivered directly to the recipient, in fact, in the case of a gift box, as a rule we do not insert the order slip in the packaging and you will be pleasantly surprised without the slightest effort.
FREE RETURN AND CANCELLATION
If you noticed that you completed your order in error or simply changed your mind, don't worry, you can contact us and we will proceed to cancel your order immediately. In case of payment by paypal or credit card, your money will be debited from you within 14 days after the cancellation request.
Did you receive the package, but no longer want the goods? In this case too, there is no problem, you can contact us and start the return procedures, which are also totally free. Remember that in this case the product must not have been used and must have its original packaging intact. Read all the details about returns due to the damaged product.
WE LOVE OUR WORK
What sets eCharme apart is our young, selected team, who love their work and the products we handle. Perfumes first, followed by cosmetics, makeup, accessories and hair products.
We put the utmost effort into every little activity we do to make your shopping experience, or contact us, perfect. Our desire is to create a lasting relationship with you.
Every day we are dedicated to creating something new or improving the service we offer. For that we study, we use consultants specialized in the sector and we do research every month to present you the news, the largest possible volume of information, new solutions, tools and services updated over time. Our goal is to make you happy, yes with your purchase, but above all with the service we offer.
We advise you again to stay connected through our social networks: Facebook and Instagram, to sign up for our Newsletter to always be in tune with us and with the trends of perfumery and cosmetics.