KuCoin Fees
- Zero deposit fees.
- 0.1% trading fee (charged from the asset being transacted).
- Here's a link to its withdrawal fees for the hundreds of digital currencies supported on its platform. If the amount of the trade is less than the withdrawal fee, they say your transaction will be completed in a flash. Based on this, KuCoin doesn't appear to have a minimum transaction size.
- No withdrawal limits.
- The exchange vows to keep its fees, which is how the exchange generates income, low.
Using KuCoin
- Enter an email address.
- If you have an invitation code, enter that as well.
- Verify your email address.
- Once you've created an account, KuCoin recommends you activate two-factor authentication (2FA).
- To activate 2FA on mobile, go to your account.
- Click on Settings/Google/2-Step and you will receive a QR code or key.
- Open Google Authenticator from your mobile device to scan the QR code or to enter the email address and key from the KuCoin website.
- Login/trading/withdrawal require a verification code.
Trading on Kucoin
KuCoin boats artificial intelligence (AI)-fueled prepay and withdrawal functions. The automated system is designed to facilitate entries and withdrawals instantaneously. When you're ready to trade, you'll be brought to a dashboard that's split into three columns a colour-coordinated (green and red) screen for order book on the left and a colour-coordinated dealt orders screen on the right. In the centre, you'll see candlesticks with recent price history. When you're buying, use existing sell orders or place your own buy order, and vice versa for selling coins. This YouTube review shared the following screenshot of the candlesticks - The website interface is available in both English and Chinese languages. Referral Program and Bonuses One of the unique features of Kucoin that has seemingly been copied by other exchanges is a referral program. On KuCoin, users can invite other traders to register on the platform via an invite link and QR code that's provided to customers. Let's say you use your link to invite someone to join KuCoin. If that individual uses the link you provided to sign up, you become entitled to a share of the fee revenue generated by that new user's trades. No wonder the platform is growing by leaps and bounds. As previously mentioned, the KuCoin exchange is fueled by the KuCoin token. Let's examine some of the benefits that are tied to holding KCS coin:
- Incentive bonus of 50% of the total trading fees charged on the exchange (this percentage is subject to change). The bonus is deposited into the token holders KuCoin account in the relevant currency.
- Holders of a certain amount of KuCoin tokens receive a trading fee discount.
- Privileges such as access to an investment consultation.
Mobile/API
KuCoin has an API, the documentation for which can be accessed here. The exchange also has a mobile app for both iOS and Android systems. You can access the downloadable links for both apps here. Use the downloadable links from the KuCoin website to get the official mobile app from the exchange. Otherwise, you might not download the official app. You should be able to buy and sell coins with the app. As of Q1 2018, the app was in beta format though it remains fully functional. The exchange is monitoring user feedback and plans to make changes to functionality soon. One of the issues that users reported on Android was not being able to use the search function for coins.
Customer Support
KuCoin claims to provide around-the-clock customer support across the website (though based on online forums and the fact that they're reorganizing their support centre, this may not have panned out the way they expected) a hotline and email. The exchange said on its blog that its support centre was being overhauled and streamlined amid complaints from customers who were left waiting for a response to their help tickets. As a result, this project shot up to the top of the exchanges priority list. You can reach them at support@kucoin.com.