Shipping & Returns
From now on you can save on shipping by buying more in Maquillalia, since the higher the amount of your order, the less you will pay for shipping. FlexiEnvío is presented as an ideal shipping option for any type of order, available in various delivery methods (depending on the country) and soon available throughout Europe.
This is how FlexiEnvío prices are calculated:
Spain (Peninsula)
• Sending FlexiEnvío home delivery. Prices for orders with a maximum weight of 10Kg. Shipping time 24-72h of working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 19 - € 3.00
- For orders over € 19 - FREE
(For each extra Kg after 10Kg in the same order, € 1 will be added to the shipping price).
• SEUR FlexiEnvío home delivery. Prices for orders with a maximum weight of 10Kg. Shipping time 24-72h of working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 10 - € 3.70
- For orders from € 10 to € 19 - € 2.99
- For orders of more than € 19 - FREE
(For each extra Kg when spending 10Kg in the same order will be added € 1 to the shipping price).
• MRW FlexiEnvío home delivery. Prices for orders with a maximum weight of 10Kg. Shipping time 24-72h of working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 10 - € 3.70
- For orders from € 10 to € 19 - € 2.99
- For orders of more than € 19 - FREE
(For each extra Kg when spending 10Kg in the same order will be added € 1 to the shipping price).
• Correos FlexiEnvío Office collection .Prices for orders with a maximum weight of 2Kg. Shipping time 24-72h of working days, since the order is sent from our warehouse
- For orders from € 0 to € 10 - € 2.95
- For orders from € 10 to € 19 - € 2.49
- For orders more than € 19 - FREE
(For each extra Kg when you spend 2Kg in the same order, € 1 will be added to the shipping price).
• DHL FlexiEnvío collected at the delivery point in 24-72h.
- For orders under € 19 - € 2.75
- For orders over € 19 up to 10kg of weight - FREE
(For each extra Kg when going over 10Kg in the same order, € 1 will be added to the shipping price).
• MondialRelay PUNTO PACK FlexiEnvío delivery at point of delivery in 24-72h.
Choose your closest Pack Point from the list shown (based on your address, which must be specified in your customer account). Within 24 to 72 working hours you will receive a message indicating that your order is available for collection at the indicated time.
- For orders under € 19 - € 2.99
- For orders over € 19 up to 2kg of weight - FREE
(For each extra Kg when passing 2Kg in the same order, € 1 will be added to the shipping price).
Spain (Balearic Islands)
• SEUR FlexiEnvío home delivery. Prices for orders with a maximum weight of 2 Kg. Shipping time 48-96h of working days, since the order is sent from our warehouse.
- For orders from € 0 to € 20 - € 4.99
- For orders from € 20 to € 40 - € 3.99
- For orders from € 40 to € 50 - € 2.99
- For orders over € 50 - FREE
(For each extra Kg after 2 Kg in the same order, € 4 will be added to the shipping price).
Spain (Canary Islands, Ceuta and Melilla)
• Correos FlexiEnvío Office collection. Prices for orders with a maximum weight of 2Kg. Shipping time 48-96h of working days, since the order is shipped from our warehouse - IMPORTANT: You may have to pay customs fees upon receipt of your order depending on its value (minimum 6.50 Euros approx), since it is invoiced without VAT. It is also possible that your order suffers delays in shipping due to customs procedures.
- For orders from € 0 to € 20 - € 5.99
- For orders from € 20 to € 40 - € 4.99
- For orders from € 40 to € 50 - € 3.99
- For orders over € 50 - FREE
(For each extra Kg after 2 Kg in the same order, € 4 will be added to the shipping price).
Portugal (Except Azores and Madeira)
• SEUR FlexiEnvío home delivery. Prices for orders with a maximum weight of 10 Kg. Shipping time 24-72h of working days, since the order is sent from our warehouse
- For orders from € 0 to € 10 - € 3.70
- For orders from € 10 to € 19 - € 2.99
- For orders over € 19 - FREE.
(For each extra Kg when going from 10 Kg in the same order, € 1 will be added to the shipping price).
• MRW FlexiEnvío home delivery. Prices for orders with a maximum weight of 10Kg. Shipping time 24-72h of working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 10 - € 3.70
- For orders from € 10 to € 19 - € 2.99
- For orders over € 19 - FREE.
(For each extra Kg when going from 10 Kg in the same order, € 1 will be added to the shipping price).
Germany, Metropolitan France (except Corsica), Italy (except San Marino, Sicily, Sardinia)
• DPD / Bartolini FlexiEnvío home delivery. Prices for orders with a maximum weight of 2Kg. Shipping time 5-10 working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 50 - € 4.99
- For orders over € 50 - FREE
(For each extra Kg after 2Kg in the same order, € 5 will be added to the shipping price).
• GLS FlexiEnvío home delivery. Prices for orders with a maximum weight of 2Kg. Shipping time 5-10 working days, since the order is shipped from our warehouse.
- For orders from € 0 to € 50 - € 4.99
- For orders over € 50 - FREE.
(For each extra Kg after 2 Kg in the same order, € 5 will be added to the shipping price).
• MondialRelay - Pick up point (ONLY METROPOLITAN FRANCE). FlexiEnvío Pick up your order at a collection point at your convenience. You will get a selection of collection points close to your home.
- For orders from € 0 to € 30 - € 4.99
- For orders over € 30 - FREE
(For each extra Kg when you spend 2Kg in the same order, € 3 will be added to the shipping price).
European Union (except Germany, France, Italy) and Azores-Madeira
• Certified mail . Delivery to your home in 5-20 working days. Signature required to receive package. Prices in Euros according to the weight of the order - will be calculated automatically when placing your order, before its confirmation:- 0gr - 100gr: € 5.85
- 101gr - 200gr: € 9.07
- 201gr - 350gr: € 14.33
- 351gr - 500gr: € 22.68
- 501gr - 1000gr: € 26.13
- 1001gr - 1500gr: €
41.44 - 1501gr - 2000gr: € 47.37
- + 2001gr: € 60.50
- + 5Kg: It will be calculated after placing your order. The amount may vary.
Rest of the world
• Certified mail . Delivery to your home in 5-20 working days. Signature required to receive package. Prices in Euros according to the weight of the order - will be calculated automatically when placing your order, before its confirmation:
- 0gr - 100gr: € 6.35
- 101gr - 500gr: € 14.20
- 501gr - 1Kg: € 27.00
- 1.001Kg - 2Kg: € 44.25
- 2.001Kg - 3Kg: € 50.21
- 3.001Kg - 4Kg: € 55.09
- 4.001Kg - 5Kg : € 60.44
- + 5Kg (will be calculated automatically at the time of placing your order, before confirming it).
IMPORTANT: Products shipped outside the European Union may be subject to customs charges upon arrival of the shipment at its destination. These expenses do not go to Maquillalia nor are they our responsibility, so we cannot take charge or know exactly the amount to pay when receiving an order. Check with your post office before ordering indicating the amount in euros of the order you want to make, so they can inform you.
All these prices will be calculated automatically when placing your order on our website. For any questions or queries, contact us from the "Contact" section of our website.
VERY IMPORTANT: INDICATE YOUR DELIVERY ADDRESS CORRECTLY AT THE TIME OF PLACING THE ORDER, ANY CHANGE OF ADDRESS ONCE THE ORDER GOES TO THE "PREPARING" STATE WILL INVOLVE AN EXTRA EXPENSE OF 3 EUROS IN ADDITION TO A DELAY OF 3 DAYS IN YOUR DELIVERY ORDER.