What payment options do you offer?
As with most credit and debit cards, we also accept payment via PayPal.
What are your shipping fees?
Shipping charges can be found under Shipping & Returns.
Do you accept international orders?
Yes we do. Shipping rates and customs duty information can be found under Shipping & Returns
Can my order be gift wrapped?
Yes, you can request more gift wrapping, but all Mauli products are beautifully packaged as this is our gift to you.
How do I know if my order has been shipped online?
We send you an order confirmation email with a unique order number. If you do not receive this message right after placing your order, please email us at info@maul rituals.com and we will check for you.
What happens if my order doesn't arrive?
You will receive a shipping confirmation as soon as your product is ready to be shipped and based on that, please allow sufficient time for the delivery option you have chosen. After these dates have passed, send us an email quoting your order number and we will follow up. We will deliver the goods to the shipping address you specified when placing your order. Please be precise when providing us with your address details as we will not be responsible if the address you provided and to which we will deliver is incorrect.
What is your exchange and returns policy?
We offer refunds and exchanges on defective products. See Delivery and Returns for more details.