How do I order flowers or plants with Moyses Stevens?
It's easy to purchase a bouquet or houseplant using our online ordering system. Simply select the item of your choice, any optional extras and the desired delivery date. If you require assistance or would like to order over the phone, a member of our Customer Care Team will guide you through the process.
Can I get a bouquet delivered at home?
Yes. We're proud to offer flower delivery seven days a week across the UK. This means that wherever you're based, and whenever you need the flowers to arrive, we can help. We even offer a Same Day London delivery service within the M25 which is available daily until 6pm.
Can I create a bespoke bouquet, or request specific floral varieties?
Yes. We're happy to create bespoke bouquets to your specifications. Just get in touch with our team and outline exactly which flowers you'd like included in your bouquet. Our team will then source the flowers and create the design from scratch.
Can I get advice on caring for my plants and flowers?
Absolutely. Our experts are on hand to provide advice and assistance whenever you need it. Give us a call today and speak to a member of our friendly Customer Care Team.
Is it possible to send a bouquet at short notice?
Yes, it is. We provide a Same Day London delivery service seven days a week. This is available until 6pm each day in the capital. We also offer morning & 3-hour delivery slots for London-based clients. For nationwide customers we provide a Next Day delivery guarantee. We ask customers to complete their orders by 6pm to ensure delivery the next day.
How do I get in touch if there's a problem with my bouquet or houseplant?
Here at Moyses we have exacting standards and confidence in our products; however, if you need to get in touch regarding an issue, we're only a phone call away. A member of our team will be on hand to quickly resolve any issues.
Do you offer a Click & Collect Service?
Yes. Choose the Click & Collect option at the online checkout and select from any of our London stores. We have branches in Belgravia, St Pancras, Chelsea, Battersea, Selfridges as well as our partner stores.
Can I send a flowers or plants anonymously?
It's possible to send a gift anonymously. No information regarding the sender is provided on delivery.
Can I send a personalised message with flowers?
Absolutely. Your message will be printed and included with the plant or bouquet. What's more, there's no character limit to your message.
DELIVERY
Fast, reliable home delivery is one of the cornerstones of our service. No other luxury florist offers the variety of delivery options, as well as the speed and dependability of our delivery team. Few of our competitors can provide same day London delivery seven days a week, 365 days a year. Fewer still can provide a nationwide service which is available on a next-day basis throughout the week.
It's our reliability and consistent service which brings customers back time after time and cultivates a trust which we take extremely seriously. We have, in recent years, become a market leader in terms of our flower delivery and the range of options we provide our clients. Particularly popular is our 3-hour guaranteed service, which brings flowers and houseplants from our range to customers' doorsteps within 3 hours. Available throughout the week and on weekends, this service is offered across London and is perfect for last-minute gifts and extravagant gestures. Equally popular are our morning and evening delivery slots, which operate between 9am-12 noon and 6pm-10pm, respectively. Ideal if you're looking for a timed delivery slot at a particular point. Again, these services are available seven days a week across London. Simply get in touch to arrange one of our premium delivery options or, alternatively, choose from the range of options at the online checkout. Our delivery team work hard to make sure customers receive a punctual, professional service with each and every order, bringing clients the very best from the world of flowers directly to their doorstep.
By creating luxury bouquets for the 21st century, our team bring the world of flowers to your fingertips, sourcing the finest cut flower varieties from British and international growers, making sure we're able to offer seasonal standouts as well as all the year-round favourites. Try one of our bouquets today and discover flowers as they should be. From English garden roses to richly scented stocks and lilac, our designs are a sensory experience, an adventure in colour like no other. And with guaranteed home delivery seven days a week, our designs are available whenever the moment takes you. Whether it's an important birthday or time to celebrate an anniversary, our beautifully wrapped and hand-delivered bouquets are gifts worthy of the biggest occasions. Discover what makes Moyses today and explore our luxury range of bouquets from the comfort of your own home.