OUR BRIEF HISTORY
Bookings are taken either over the telephone or via our web-site booking and reservation form. Get a quote online to calculate your cost by simply following a few simple steps. Payments are made online via Wordplay by credit or debit cards. Advance bookings help us to manage the availability of parking spaces so we can advise customers of times when the car park is full.
After you have booked:
When you book online you will receive an email confirmation within 24 hours. You do not need to print these however it is handy to have the reference numbers and details on hand. If you have booked by telephone these details can be emailed to you on request. Details of directions can be found on the Contact Us page of our website, and they are also supplied in the confirmation email. Your statutory rights are not affected.
BOOKINGS AND SERVICE
A booking will be deemed to be complete once payment has been received. It is the clients' responsibility to ensure that they have received a confirmation e-mail if they have not received a confirmation email they must request AK Meet and Greet BHM Airport Ltd to send another. If bookings are made by phone/online, they will be deemed complete by the receptionist confirming. At this point, all terms and conditions are deemed to have been accepted. Bookings taken on behalf of a third party supplier are subject to the terms and conditions of the service provider. The customer has a minimum of 3 working days' notice from the date of booking the customer is due to arrive to cancel their booking and receive a refund minus £15.00 administration fee. All cancellations must be made in writing and addressed to info@meetandgreetBirminghamairportparking.co.uk
All prices are quoted in UK pound sterling, and are subject to change up to the point of acceptance of your booking. Payment made by you will only be used to provide the service you purchased. Whilst every effort is made to provide parking services at the booked time, AK Meet and Greet BHM Airport Ltd cannot accept liability for delays arising from circumstances from beyond its control including but not limited to traffic congestion, access to the terminal forecourts, delayed flights, customer delays, extreme weather conditions and security alerts. All cars are given an estimated time of 25-30 minutes' target time, however we endeavour to deliver all cars within 60 minutes should any unforeseen delays occur. Acts of nature are beyond our control and we accept no liability for them including bird faeces, dust, pollen, rain, tree sap and mud. Bookings through the AK Meet and Greet BHM Airport Ltd website are deemed to be made when validated by the issue of a confirmation email and a reference number, and payment is successful.
Bookings made by telephone are deemed to be made when a confirmation email is sent and payment is successful. All services are subject to availability. Only one promotional code can be used at any one time and are only valid against standard bookings. AK Meet and Greet BHM Airport Ltd reserve the right not to accept a booking and can refuse to fulfil a booking if on collection your car has no Road Tax or bald tyres as this contravenes the Road Traffic Act. It is a requirement when using our AK Meet and Greet BHM Airport Ltd PARK AND RIDE service that you provide the booking confirmation details (e.g. reference number) to the collection driver upon request. Taxi vehicles will not be collected unless the vehicle taxi plate and any form of taxi stickers have been removed. This is the customer's responsibility prior to collection, AK Meet and Greet BHM Airport Ltd reserve the right to refuse collection of taxi vehicles and no refund will be given.
Due to any reasons if collection cannot be made AK Meet and Greet BHM Airport Ltd will only refund fees paid to AK Meet and Greet BHM Airport Ltd if they are found to be responsible for the non-collection. Any external charges incurred by the customer will not be accepted under any circumstances. If any client is found to be abusive or aggressive toward AK Meet and Greet BHM Airport Ltd staff, AK Meet and Greet BHM Airport Ltd reserve the right to refuse collection of your vehicle with no refund or compensation. Vehicles that are booked with AK Meet and Greet BHM Airport Ltd must not exceed 3.5 ton or a long wheel base. No caravans or trailers will be accepted and AK Meet and Greet BHM Airport Ltd reserves the right to refuse collection.
Customers must arrive at the drop off zones for their departure for drop off and collection of their vehicle. If the customer fails to follow instructions given by AK Meet and Greet BHM Airport Ltd, any claims for cost incurred by the customer will not be accepted by AK Meet and Greet BHM Airport Ltd. AK Meet and Greet BHM Airport Ltd cannot be held responsible for incorrectly inputted email addresses resulting in undelivered or lost correspondence and communication.