Shoppenguin shipping and delivery information
The company opines that their jewellery is shipped in a cute little drawstring bag so can be sent straight to the recipient if purchased as a gift and the items are perfect for gifting, as their delivery doesn't include the price whilst deliveries will fit easily through the letterbox. Shoppenguin purports that if customers have any questions he/she should feel free to send the company a quick message and they will be happy to help clients with their enquiry.
Products and services of Shoppenguin
Shoppenguin is an online firm that made available products such as necklaces, bracelets, earrings, anklets and rings to their customers.
Return policy of Shoppenguin
Shoppenguin proclaims to accept returns for a refund or exchange within 14 days of receipt. Any items being returned must be in their original packaging and unworn to qualify for a refund. The customer must ensure that the items are adequately protected when returning as the company cannot refund items that have been damaged as a result of poor packaging. Unworn earrings are returnable and please make sure that customers have paid the correct return postage costs to avoid any delay in your return reaching the company. In most deliveries, the company packages are large letter size. Please obtain proof of postage for customer returns.
Returns are not pre-paid by standard delivery (2-5 working days, royal mail) £2.99 free over £35 express delivery (1-2 working days, royal mail) £4.99 currently unavailable due to covid19. Customers may follow Shoppenguin on socials media platforms to know the new products of the company through Facebook, Twitter, Instagram, Pinterest and youtube.