The services available to you (e.g. bank transfer or cash withdrawal) depend on the country you are registered in (this is your 'sending country') and the country you are sending money to (this is your 'destiny country').
Where can I send money from?
WorldRemit is available to senders in 50 countries. Your 'send from country' is the country you live in when you create your account. Please contact us if you need to change your 'send from country'.
Your payment options (e.g. bank transfer or cash withdrawal) depend on the country you are registered in (this is your 'sending country') and the country you are sending money to (this is your ' destiny country').
How much can I send?
The maximum amount of money you can send depends on where you live. Different countries have different rules for money transfers.
It may also depend on how you pay for the transfer.
The submission and landing pages have more details.
How long will it take for the money to arrive?
In most cases, transfers sent using WorldRemit arrive within minutes.
You will see the expected delivery time before making the payment. We aim to complete transfers within the suggested time frame, but some transfers may take longer depending on how the money is being received.
Your transfer will not start until WorldRemit receives authorization from your payment provider. Sender and/or recipient identity checks, third-party hours of operation, or incorrect information can also prolong transfer time.
Type of transfer typically available to recipient:
Bank transfer
Within minutes at selected banks. Times may also depend on:
The bank
Day of the week
Transaction creation time
cash withdrawal
Available to collect instantly
mobile money In minutes airtime recharge
In minutes
home delivery
24 hours to 7 days depending on location
How is my money protected?
WorldRemit is authorized as an Electronic Money Institution, which means that we may offer our customers certain financial services, such as our money remittance service, but it is important that you remember that we are not a bank or credit institution and , therefore, any funds it may receive from you are not protected by the Financial Services Compensation Scheme - which is a deposit protection scheme applicable to banks in the UK.
We are still obligated to protect your money, we just do it in a different way, called a safeguard. This means that funds from clients that meet the protection requirements are kept separate from our own funds and trading accounts. We do this to ensure that your funds are protected and can be returned to you in the unlikely event that WorldRemit stops providing its services. If this happens, the process of returning any funds owed to you because they have not yet reached your beneficiary or are still stored in your wallet would be handled by a third party and not WorldRemit, so it may take longer for you to receive any funds. that may be owed to you.
In the event that WorldRemit becomes insolvent and is no longer able to operate, it is also important for you to know that your funds may not be returned in full. This is because the fees of any designated trustee or liquidator are paid first with available assets and cash. Once your fees are paid, our customers will be paid before anyone else and any remaining secured funds will be returned to you.
Why do you need a cell phone number and email address for my recipient?
We use the recipient's mobile number and email address to notify you of the progress of the transfer. Providing the recipient's email address is optional.
Both the sender and recipient are notified when the transfer is sent and again when it is received.
Why do I need to provide identification?
We are required by law to carry out these checks.
To keep the WorldRemit service secure, we use government-issued photo ID to verify the identity of the sender of the money. You may also need to send us documents to confirm your recipient ID.
Learn more about how we verify identities and addresses.