Euronics Price Match Guarantee

Euronics are pleased to offer an in-store only price match guarantee on all their fantastic range of appliances!

Terms & Conditions:

The Euronics price match policy is available on models which are part of the Euronics Agency range as advertised in-store and on Euronics.co.uk

The Euronics price match policy is valid against selected retailers only and where advertised product is at UK retail price, and sold in GBP (Pounds Sterling).

Selected retail stores and product categories only

Euronics Agents reserve the right to decline the price match

Where possible, consumers must provide evidence of the price to be matched, e.g. screen shots, photo, adverts etc. as advertised by the competitors

The Euronics price match policy may include discount codes as advertised by competitors

The matching product must be brand new and in the original sealed box

The matching product must be sold with a specified comparable guarantee / warranty

The matching product must be identical and the model number verified

The matching product must be in stock with the competitor and available for delivery within 72 hours

The price match policy is only available prior to order completion and will not be applicable once the sale has taken place

The policy is non-transferable, and cannot be used in conjunction with any other offer unless otherwise stated

The price match policy is limited to one use per consumer/household, per month

The Euronics price match policy is valid until further notice from Euronics.

Payment Methods

It's simple; we accept payments from most major credit cards, including Visa and MasterCard, as well as debit cards and SagePay. All payments must be made in Pounds Sterling and made within the United Kingdom. Our payment method of Credit and Debit cards require the consumer to be registered as 3D secure, without this card protection we cannot accept any transactions.

Delivery & Installation

Do I need to be in for my delivery?

This depends on the type of order delivery service you have requested. You may not always need to be there in person, but we can only allow the goods to be signed for by an adult, at the delivery address with all the appropriate identification. If your order is for home delivery via a courier, then you will be left a card telling you about a failed attempt.

If you have opted for installation at the time of delivery, the Euronics Agent is happy to connect the product to convenient services and will remove all the packaging and ensure that it is disposed of in an ethical manner (see full Terms of Supply). The Agent will inspect the services and advise of any potential issues before starting the install. Please note: All existing appliances must be disconnected (uninstalled) and water free (where applicable), pre delivery of the new appliance or the service may be cancelled if extreme difficulties are encountered. The Agent will remove all the packaging and ensure that it is disposed of in an ethical manner. If you have opted to have your old product removed at the same time, again this will be done ethically and in line with current legislation.

Delivery

As a consumer you have the ability to select a delivery date which is subject to availability at the time of purchase. Delivery option's, associated delivery charges and estimated delivery times are advised by your chosen Euronics Agent or where home delivered by courier, this will be advised via text. Free standard delivery applies to the UK only when delivered by a Euronics Agent, and not when delivered by a courier. All standard deliveries are based on estimated delivery dates. Standard means, no more than 3 steps delivered to your room of choice, by your Local Euronics Agent. Where a delivery is not standard an additional reasonable charge may be levied by the Euronics Agent depending upon the circumstances.

Please note that delivery is only available to addresses within the United Kingdom of Great Britain and Northern Ireland. Some Scottish addresses are not available for home delivery via courier. After you have been issued with a Sale Confirmation you will be contacted to confirm the estimated delivery date based on the delivery calendar shown in the checkout at the time of order.

All Product(s) must be signed for, by an adult (18 years and over) and you should keep all delivery documentation and receipts provided for future reference.

Upon delivery you may be asked to provide photo identification such as a passport or photo drivers licence, together with a utility bill or the credit card used to make the purchase. The Agent will also ask to take the product over the threshold of the premises and will not leave the delivery outside or in a garage unless specifically requested to do so in writing prior to the delivery. If requested these will be left at your own risk.

You should closely inspect the Product upon delivery for any cosmetic defect before signing the delivery receipt. Damaged Product(s) should not be accepted.

You are advised to read the instruction booklets supplied by the manufacturers before operating a new appliance. Often problems that may initially seem like a fault can be rectified quickly and easily by referring to this documentation.

Whilst our 'Euronics Agents' (Specialist's) as well as our carefully selected delivery partners, take pride and care when carrying out deliveries, neither we nor they will be liable for any accidental damage that is not notified within a reasonable period.

When a Pre-arranged and agreed delivery day and/or time has been given, and then that delivery fails because there is no one at the address to sign for the Product, you may be liable to pay a failed delivery charge, which will depend upon the size and weight of the item(s).

Terms of Delivery

During checkout, we suggest a 'requested delivery date' based on the schedule of our deliveries to our Agents. We pre-select the next best available date for you, which you are able to adjust to suit your schedule. We also allocate your closest Agent, which you may also change.

A requested date is not a guarantee, and the actual date of delivery will be confirmed to you when you are contacted by the Agent to whom your order has been allocated.

If choosing home delivery by courier, this will typically be within 48 hours from point of order. This does not include Saturdays and Sundays or UK Bank Holidays.

Some appliances such as American Style Fridge Freezers may require a site assessment prior to delivery. Should the item not fit your doorway, it may be necessary to remove doors from the appliance. If this still does not allow for access, your Euronics Agent will assess and give you their best suggested solution. Please note that it is your responsibility to either measure or allow access for measuring to avoid this. Once unpacked, an appliance cannot be returned without a restocking fee, which may be up to 50% of the original retail RRP.

Click & Collect

We like to offer choice and convenience, so to ensure you can get your order at a time that suits you, we also offer a Click & Collect service at no extra charge. Order your product/s as you would for home delivery, and when it arrives in store, we'll contact you to let you know it's ready for collection.

All Click & Collect orders must be signed for, by an adult (18 years and over) and you should bring all delivery documentation and receipts provided as proof.

Upon collection you may also be asked to provide photographic identification such as a passport or photo drivers licence, or the credit card used to make the purchase.

The Agent reserves the right to not release the goods to you if reasonable proof of order cannot be provided.

Installation

Please note installation is only available on products delivered by a Euronics Agent, and not if your product has been delivered by a courier or other retailer. Where a connection service has been requested, please note that it is subject to compatible plumbing and electrical services, as appropriate, being available and the service may be cancelled if extreme difficulties are encountered. In some cases, a site assessment may be required prior to the installation itself. Neither we nor our specialists are obliged to provide any alterations or additional equipment of any kind especially involving carpentry or specialist electrician or plumbing expertise.

All existing appliances must be disconnected (uninstalled) and water free (where applicable), Pre-delivery of the new appliance or the service may be cancelled if extreme difficulties are encountered. We do not recommend the removal of Gas appliances and will use a Gas Safe Registered engineer where this is required. Additional charges may apply for this service.

Installation of TV and Audio equipment may require a wall bracket and additional charges may apply. Cable routing may be required at additional charges depending on the complexity required (wall cavity, etc). Please speak with your local Euronics Agent for further details.

Product Dimensions as advertised on this site are for reference only and are supplied by manufacturers. These may not include handles and other protruding parts of the products overall size. It is the responsibility of the customer to measure the space where an appliance is to be situated in order to confirm it will fit, including these protruding parts.

Please note, not all services are offered by all Agents. Please contact your local Euronics Agent for full details of the services that are offered and applicable charges.