John Lewis Broadband is provided by Plusnet plc.
John Lewis Broadband is a trading name of John Lewis plc, but the services are provided by Plusnet and the contract for these services is between you and Plusnet plc. The price for broadband, line rental, call plans and call charges will be increased each March from 2022 by the Consumer Price Index rate of inflation published by the Office for National Statistics in January of that year plus 3.9%. Other prices, content and terms may also change during your contract. See our CPI Plus 3.9% Guide for details. The John Lewis e-gift Card will be delivered via email within 60 days following activation of your service. Unlimited Broadband and line rental from £19.00 a month for the first 12 months then from £30.26 a month - 12 month contract:
Available to new John Lewis Broadband customers signing up at www.johnlewisbroadband.com or by calling John Lewis Broadband by 20th October 2021. Must sign up to a 12 month minimum contract for:
John Lewis Broadband Unlimited Broadband at £0.42 a month the first 12 months, current price from month 13 is £11.68 a month; and John Lewis Broadband Line rental at £18.58 a month. John Lewis Broadband line rental includes our Evening and Weekend call plan Evening and Weekend calls: Means calls to UK landlines beginning with 01, 02, 03, 0845 and 0870 made Monday-Friday 19:00-07:00 and anytime Saturday or Sunday (except calls to indirect access numbers (which include calling cards), dial-up Internet access and calls longer than 60 minutes). Calls must be started and finished within these times to be inclusive (non-chargeable) and any call that lasts more than 60 minutes will be chargeable.
You may add any other John Lewis Broadband call plan at an additional cost. The total price you will pay for the first 12 months is £19.00 per month. After the 12 month period you'll pay the standard price for your John Lewis Broadband Unlimited Broadband, (currently £11.68 a month), phone package and line rental. The following conditions also apply:
Cannot be used in conjunction with any other offer. There is no cash alternative. Your Home Phone activation date will be used as your monthly billing date. If your broadband service is activated at a later date to the phone service, charges will be pro-rated for the first month. If you need a new phone line installed at your property there's a £49.99 installation charge (excluding external construction charges). Other exclusions and conditions may apply. Once you've signed up to this price, you'll be subject to the John Lewis Broadband standard terms and conditions of service. A summary of these are available below, full terms and conditions can be viewed at www.johnlewisbroadband.com/terms. John Lewis Broadband is a trading name of John Lewis plc, but the services are provided by Plusnet and the contract for these services is between you and Plusnet plc. Free £45.00 John Lewis e-gift Card when you take Fibre Broadband and line rental from £24.00 a month for the first 12 months then from £42.47 a month - 12 month contract:
Available to new John Lewis Broadband customers signing up at www.johnlewisbroadband.com or by calling John Lewis Broadband by 20th October 2021. Must sign up to a 12 month minimum contract for:
John Lewis Broadband Fibre Broadband at £5.42 a month the first 12 months, current price from month 13 is £23.89 a month; and John Lewis Broadband Line rental at £18.58 a month. John Lewis Broadband line rental includes our Evening and Weekend call plan* *Evening and Weekend calls: Means calls to UK landlines beginning with 01, 02, 03, 0845 and 0870 made Monday-Friday 19:00-07:00 and anytime Saturday or Sunday (except calls to indirect access numbers (which include calling cards), dial-up Internet access and calls longer than 60 minutes). Calls must be started and finished within these times to be inclusive (non-chargeable) and any call that lasts more than 60 minutes will be chargeable. You may add any other John Lewis Broadband call plan at an additional cost.
The total price you will pay for the first 12 months is £24.00 per month. After the 12 month period you'll pay the standard price for your John Lewis Broadband Fibre Broadband, (currently £23.89 a month), phone package and line rental. Once your broadband and home phone are activated you will receive an email. Follow the instructions in this email to receive your John Lewis e-gift Card. You must submit your claim within 30 days of receiving the email.