Some important questions for you to travel peacefully with Netflights.
Is the baggage allowance indicated on my ticket per person?
Yes, the baggage allowance stated on your ticket is per person, with the exception of infants who do not qualify for baggage allowance.
What does 'PC' mean on my e-ticket?
If your Baggage Allowance is showing 'PC', it means order, for example, 1 piece of baggage. Click here to see an example (opens in a new tab). If you need more information about the airline weight allowance, you will find it here.
What size suitcase can I take?
You can find this information for your airline on the airline information page Netflights.com.
How do I know what hand luggage I can take?
You can find this information for your airline on the airline information page Netflights.com.
How do I find out about extra baggage fees?
You can find this information for your airline on the airline information page Netflights.com.
Can I bring golf clubs/bicycles/skis or other special items?
You will need to check with the airline before you travel to ensure you can bring these items. In some cases, additional fees may apply.
Can I bring the baby stroller/stroller/child seat?
Most airlines allow one item for free, however, check with your airline before travelling. Please find airline links here.
Will I have to collect my bags if I change planes en route to my destination?
For most international flights with immediate connection, your luggage will be tagged for your destination country if you are traveling on the same airline or an agreement between carriers, for example. KLM/Air France.
There are a number of exceptions to this rule.
1. When traveling to the US, you will need to collect your luggage at the first point of entry and go through US immigration, then follow the transfer signs to recheck your luggage for the next flight.
2. If you are traveling on separate tickets, you may need to recheck your luggage. If in doubt, ask at the check-in desk and check the baggage tag information.
What items are restricted in carry-on baggage?
Find the most up-to-date government information on carry-on baggage restrictions below, please note that some destinations may have additional restrictions.
I received an error message when trying to book online, what should I do?
If you have any questions about whether your online transaction was successfully completed, please contact our customer service team by phone during business hours.
Did I receive a blank invoice?
Please contact our customer service team who will be able to help you further. For online reservations call our customer service by phone. I received a blank e-ticket. Please contact our customer service team by phone, who will be able to help you further.
How do I know what the baggage allowance is on my flight?
When you book online, Netflights.com will display your flight's baggage allowance. Once your reservation is confirmed, you can find baggage information on your e-ticket or on the airline's information page.