How much is the postage?
Our postage rates vary depending on where you live and how quickly you want to receive your package. However, all of our postage is calculated and clearly displayed before you are asked to enter your payment details.
Do you ship worldwide?
Yea!
What payment options do you offer?
You can pay for
Debit Visa
Visa
MasterCard
Visa Electronic
American express
Paypal
Google Pay
ApplePay
Klarna
Clearpay
Laybuy
Where is the Rascal Clothing size guide?
All sizes for our apparel can be found on the Rascal Clothing Size Guide
Regrettably, we are unable to offer further sizing information on individual products as our garments come in different fits depending on the style. Where items are intended to be oversized or more fitted, we make every effort to acknowledge this within our product descriptions and our website images are shot to reflect the garment style.
Why are you asking for my ID?
Our stringent security checks are there to protect customers from online fraud., This sometimes means payments cannot be processed without further verification.
To assist us with verifying your identity, we may ask for an image of your photographic ID, such as a driving licence or a passport, as well as a copy of the card used to pay for this transaction. Any documents we receive are deleted as soon as we verify your identity and are never shared with any third parties other than the police in the event of genuine fraud. You can of course confirm this verbally with a member of our customer service team who can be contacted
Paying by PayPal is often a more secure way to pay due to the additional layers of security it employs to verify user identity. It could also be helpful to check your shipping and billing address are identical.