Where are AllBeauty's headquarters? AllBeauty's headquarters are in United Kingdom. What is AllBeauty's official website? AllBeauty's official website is www.allbeauty.com. How many employees are working in AllBeauty? AllBeauty has 60 employees. What is AllBeauty's industry? AllBeauty is in the industry of: Cosmetics, Beauty Supply & Personal Care Products, Consumer Goods, Manufacturing. Who are AllBeauty's main competitors?
Frequently asked questions
You can pay either online or over the phone.
For payments made in GBP we accept: Visa, Maestro, Visa Electron and MasterCard. For all other payments we accept: Visa, Visa Electron, JCB, MasterCard and Alipay.
Certain less expensive items we stock, can be subject to large postal charges in comparison to their value. Rather than putting up our prices, we thought it made sense to continue to offer you these great bargains, with the option of either making a small payment for postage, or including these cheaper items as part of a larger order, in order to get FREE UK post.
Due to international aviation regulations, certain beauty products are considered too hazardous to be sent by air. This means we are not able to offer all of our products for delivery to every destination. Please accept our apologies for any inconvenience or disappointment caused.
When you use one of our tracked delivery services, we'll automatically send you an email with your tracking number, and the address for the courier company's tracking website, as soon as we dispatch your order. Follow the simple instructions to keep tabs on your order every step of the way.
At busy times orders may take 2-3 days to be dispatched. The majority of orders are received within 2-3 business days after dispatch. As we cannot guarantee the speed of the postal service please allow up to: 8 business days for Royal Mail Tracked Delivery, 12 business days for Western Europe and 20 business days for the Rest of The World.
Royal Mail
Royal Mail Special Delivery Orders placed by 3pm Monday to Thursday will be delivered before 1pm the next day. Orders received before 3pm on a Friday may be received on the Saturday, however Royal Mail only guarantee delivery by 1pm on a Monday for orders dispatched on a Friday. Please note that a signature is required on receipt.
Please package your product(s) securely in the original packaging and return to the address below. You will also need to include a brief letter including your name and address and an explanation as to why you are returning the product(s). This will enable us to refund the correct account.
Your return
If the order you are returning does NOT contain perfumes, nail varnishes or aerosols then please click on the Royal Mail website link below and select Allbeauty from the Retailer list, then follow the on screen instructions to complete your return.
If the order you are returning DOES contain perfumes, nail varnishes or aerosols please follow these instructions instead. On a blank piece of paper or envelope please write 'Freepost ALLBEAUTY' (ALLBEAUTY must be in capitals) then underneath this write B76 9DL, then apply this to your parcel so that the original delivery label cannot be seen. Please note that nothing else is required to be written on the label apart from Freepost ALLBEAUTY and B76 9DL. Then take your parcel to your nearest Post Office. Please ensure any perfumes, nail varnishes or other flammable items being returned, have an ID8000 sticker on the package. These stickers are available from Post Office counters.
We always recommend obtaining a dated proof of postage receipt when posting, and retaining this until we confirm we have received your parcel. These receipts are also available from all Post Office counters.
For International Customers, we are unable at this time to offer a freepost address for returns. Delivery charges incurred will not be refunded. Your statutory rights are not affected.
Hazardous Materials
Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials include:aerosol items, items containing flammable, volatile or corrosive chemicals, some alcohol based items and items that contain contents under pressure. At this time, The Republic of Ireland do not allow for returns to be sent via the post. Please contact us for further information.
We always recommend obtaining a dated proof of postage receipt when posting, and retaining this until we confirm we have received your parcel. These receipts are also available from all Post Office counters.
Occasionally yes. In the unlikely event that an item is not in stock we will contact you within 72 hours of the receipt of your order. You will have the option of cancelling or continuing with the remainder of the order. If you would like to be emailed when a particular product comes back into stock please contact us with the product details.
If you have not received your order after the time periods outlined in 'How long will it take to receive my order?' please contact us and we will do all we can to help.
allbeauty is an online retailer which is set up to sell directly to Customers and is not a wholesaler.
You can be kept up to date with our special offers and any Voucher Codes that we may be running by opting into receiving our e-newsletter and emails. You can do this by logging into your account page and selecting Contact Details & Billing Address under My Details. At the bottom of your details is an option to be included in our special deals.
As an internet company, we do request that you register with us and place your orders online. However, we appreciate not all of our Customers have email addresses set up (Required for registration), and as such we do facilitate telephone orders up to the value of £50.00. Please contact us for further information.
To change your password, simply login to your account, select Login Details under My Details and type in your new password as directed.
Security is extremely important to us, our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Certain areas of our site use industry standard SSL to encrypt sensitive data, such as your billing address details. We record IP address of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.
For you added security all payment pages are hosted and processed by Adyen which means that we don't hold records of your credit card details.
If you no longer wish to be kept up to date with our special offers and any Voucher Codes, you can remove yourself from our mailing lists by logging into your account page and selecting Contact Details & Billing Address under My Details. At the bottom of your details is an option for you to be included or excluded from any correspondence.
To save time (and trees!) allbeauty is pleased to make your Voucher(s) available by email in PDF format!
Simply enter (and then confirm) the email address of the lucky recipient and we will automatically send out their Voucher(s) when you complete the checkout process.
Easy, you can download Acrobat Reader from Adobe free of charge! Click here to visit the Acrobat Reader website.
Only if you want to! You can redeem any Voucher using the unique code printed at the base. You can read this from the screen without ever needing to print out your Vouchers.
Yes we do, you can give your friends 10% off when they place their first order with allbeauty. And to say thanks we'll give you 10% off your next order for each friend who purchases for the first time.
Our refer-a-friend programme is managed by Mention Me who will process your data and send you referral service emails. More info and your privacy rights and Terms & Conditions