Mobile commerce
In addition to offering MT4, AvaTrade also provides the AvaTradeGO app as its main proprietary mobile trading platform, along with the most recently launched AvaOptions app for currency options trading.
AvaTradeGo - The AvaTradeGo app closely resembles its web counterpart and comes with a robust set of standard watchlists and a volatility protection feature called AvaProtect (which uses a forex option to allow traders to reduce risk , partially protecting its operations). The charts come with 93 indicators, enough for technical analysis. However, there is no fundamental news or related research content, leaving an unbalanced offering in the AvaTradeGo experience, compared to industry leaders like Dukascopy.
Forex Options - For someone with experience in option trading, the AvaOptions mobile app eliminates the need to read a traditional chain of options, reinventing how traders can select the desired strike price, time horizon, and strategy in one screen. Although I am totally impressed by what AvaTrade did with the AvaOptions app in terms of UI / UX design, the visually rendered payment diagrams are difficult to understand and can use explanatory notes. However, with 14 standard option trading strategies available, simply selecting a strategy will automatically fill in the ticket with related option contracts. And traders can change the strike price by dragging it up or down, in addition to selecting a different expiration date, all impressive features for mobile trading options.
AvaTrade offers operators multiple platforms through its regulated brands, offering operators a wide range of options to use trading tools in a limited range of markets. Compared to the best forex brokers, AvaTrade impressed us.
AvaTrade EAs
If you wish, you can use expert advisers in conjunction with your AvaTrade account, which can be developed or purchased on your own. For those unfamiliar with them, Expert Advisors (EAs) are programs that allow hands-free trading, like automated trading using MetaTrader4.
Tools
If you go to the AvaTrade trading information section, you will find several trading tools that are incredibly useful for AvaTrade clients, one of them is AutoChartist, which uses MetaTrader4. AutoChartist automatically identifies multiple trading opportunities, continually checks intraday markets, and uses its own sophisticated recognition mechanisms to find the most promising trading opportunities. This tool will also predict how financial instruments will experience price movements. Some of AutoChartist's main features include graphic pattern recognition, Fibonacci pattern recognition, key level analysis, and the standard quality indicator.
AvaTrade also has a very convenient trading position calculator for clients to use. The calculator helps determine possible gains, losses, and costs before trading. To use it, simply write the instrument you want to trade, the currency of your account, the preferred language and, if you want to buy or sell, choose your platform. You can use the calculator to determine margin requirements, swaps, spread, your position and if and when to open.
This section of AvaTrade also provides the current trading conditions for each of the assets offered by the platform. They are divided into stocks, commodities, indices, options, ETFs, bonds, currencies, and cryptocurrencies. The information provided for each asset varies slightly by asset type, but may include data such as country, currency, typical spread, minimum trade size, minimum nominal trade size, margin, leverage, sale overnight interest rate (daily), overnight interest purchase, increase, trading hours, MT4 symbol, exchange rate, units and maturity.
It should come as no surprise that AvaTrade also has an Economic Calendar, as this is a common feature among brokers. The calendar shows the time and date of the events, as well as the name of the event, the currency involved or affected, the expected result and the previous result (if applicable). Experienced investors can use the economic calendar to predict market movements and why these changes will occur.
A related tool that AvaTrade offers is the earnings announcement list. This is the timeline for when the most successful companies disclose their next earnings information, which almost always affects their stocks and CFD stock prices. The list can be sorted alphabetically by company or by release date, depending on user preferences.
AvaTrade Education
AvaTrade offers clients a variety of educational resources to improve their skills or develop new skills. These include a section dedicated to trading for beginners, explanations of economic indicators, an electronic currency book, and a variety of video tutorials on trading. Each of these sections is quite extensive. For example, Trading for Beginners includes sections on Online Trading, Trading Strategies, Spread Spread, Copy Copy, Paper Trading, Stock Trading, Moving Average Currency Strategy, Currency Trading, Pips, Leverage, Short Selling, Chart Reading trading, online trading psychology, trading platform comparisons, trading budgets and more.
If you access the commercial information section of the AvaTrade website, you will find a section on Analysis. There, you can learn more about fundamental and technical analysis, which are useful skills for new investors. In this educational section, AvaTrade defines each one, compares them, lets you know why you should perform this type of analysis, and tells you how to do it. The technical analysis section also includes descriptions of the types of trends you want to search for.
AvaTrade Customer Support
In the upper right corner of any page on the AvaTrade website, you will see a button for your live chat that can also be accessed from your account area. A little to the right of the live chat button, you'll also see the customer service phone number for your location, with the option to change countries immediately on the left. Alternatively, you can go to the About section of the main navigation bar and select Contact Us. This will take you to a page with a form to send an email, as well as a list of support phone numbers for each region / country.
Independent reviews and customers rate AvaTrade customer service on average. You don't have to wait long to start interacting with a representative. The general ability to answer complicated questions can vary, but professionalism is high.
A strong point in favor of AvaTrade when it comes to customer support is the fact that this broker has physical offices around the world. This means that you can visit one of the offices and speak to a real person with the option of negotiating through an international office, depending on your personal negotiation needs.
AvaTrade also has a very detailed Help Center page with frequently asked questions divided by topic. The only challenge is that there is no obvious link to this Help Center from the home page or any other page on the AvaTrade website. However, you can find it by typing FAQ in the search bar, which is conveniently on every page. Most of the answers to the most common questions are found on the FAQ pages, so you should avoid calling customer service in most cases.