PAYMENTS
For your purchases at Shopty, we accept the following payment methods.
Credit card: in the case of purchase of products with payment by Credit Card, the value of the delivered products will be effectively charged, at no additional cost to the customer, at the end of the online transaction.
At no time during the purchase SHOPTY srl can know the information related to your credit card, since it is transmitted through a secure connection, directly to the website of the bank that processes the transaction.
Cash on delivery or "Cash on delivery": in the case of a cash on delivery purchase, in the process of finalizing the purchase, any additional contribution to the total amount will be specified. For cash payments, in fact, there is an additional cost, the amount of which will always be specified and displayed before purchase. Cash on delivery must be made only in cash at the post office at the time of delivery. Remember that the carrier is not authorized to provide change, so be prepared to provide you with the exact amount of the total purchase. SHOPTY srl is not responsible for delays and / or non-delivery due to specific conditions by the designated carrier for cash on delivery. For the purposes of current legislation against money laundering, this form of payment will be accepted only for orders with an expense value equal to or less than 999.99 euros.
Multibanco Advance: you can proceed to the purchase at Shopty.com also opting for payment through "Multibanco". In this case, the order will remain committed until receipt of the payment receipt (irrevocable accounting), which will be sent to SHOPTY srl (by fax or email to info.pt@shopty.com) up to 3 business days from the date of acceptance of the application. The shipment of the order will only be made after the actual deposit of the amount owed in the c / c of SHOPTY srl, which must occur within 7 days after the date of acceptance of the order. After this period, the order will be automatically canceled. Payment must be made in the following bank details:
Beneficiary: SHOPTY SRL
Bank: BPI
IBAN: PT50 0010 0000 5592 4731 5019 0
BIC / SWIFT: BBPIPTPL
The object of bank deposit / money order must include:
• the order reference number
• the date the order was placed
• name and surname of the order holder
The bank you used may charge a commission for the transaction, in accordance with the contractual conditions applied to your account.
Purchases through PayPal: in the case of buying products with the PayPal payment method, once the online transaction is completed, PayPal will immediately charge the amount of your purchase, at no additional cost to you. At no time during the Purchase Process SHOPTY srl can know information about the buyer's credit card or other modalities chosen within the PayPal options, so in no case SHOPTY srl is responsible for any fraudulent or fraudulent use. Illegal use of credit cards by third parties when paying for products purchased at Shopty.
INCOME
When placing the order, a sales document (non-tax) will be issued, in digital format, which will be sent by email to the address provided at the time of registration or purchase. This document will be valid for warranty purposes. The invoice will only be issued at the specific request of companies or organizations. To do this, all the necessary information must be provided at the time of ordering (header, VAT, etc.). In this case, an invoice will be issued for the material sent, sending it by email to the order holder.
REIMBURSEMENT OF SECURITIES
In case of cancellation of the order, either by the Client or in case of non-acceptance of the order by SHOPTY srl, we will refund the amounts charged, according to the payment method originally chosen. If it is not possible to find the bank details where to return the amount (for example, for payments made in cash at the time of delivery), we ask you to provide us with the information to make the return. Although we normally refund the amounts paid quickly, the actual deposit time also depends on the bank / credit institution of the chosen payment method.
EXPEDITIONS
Shipping costs for purchased products are your responsibility and are clearly explained during the ordering process. As for delivery times, they are always indicated at the time of the Order (although they are merely indicative). The delivery of the requested products is understood at street level, except:
different communication of the Seller's customer service;
• as provided in the technical data sheet of the product;
• explicit purchase of delivery on the ground, where appropriate.
Attention: at the time of delivery of the products by the courier, you must check:
a) that the number of packages delivered corresponds to that indicated in the transport document previously sent by email;
b) the packaging is intact, not damaged, wet or altered in any way, including sealing materials (adhesive tape or metal).
Any damage to the packaging and / or the product or the incompatibility of the number of items or information must be notified immediately, writing WRITTEN RESERVATION OF CONTROL (SPECIFYING THE REASON FOR THE RESERVATION, eg "Broken packaging", "wrinkled packaging", etc. .) on the courier's delivery receipt. We warn you that once the delivery receipt from the courier has been signed, you will not be able to object to the external characteristics of the product. Any problem related to the physical integrity, correspondence or integrity of the merchandise received must be reported within 7 days after delivery, according to the modalities provided in this document. In the case of non-collection within 5 working days of the products present in the courier's warehouse, due to the repeated impossibility of delivery to the address indicated by the Client in the ordering phase, the products will be returned to the SHOPTY deposits. srl.